Access and use by you of this site constitutes acceptance by you of these Terms and Conditions that take effect from the date of first use.

We may at any time revise these Terms and Conditions without notice. It is up to you to regularly review the Terms and Conditions in case there are any changes. Continued use of the Norfolk Insight website after a change has been made is your acceptance of the change.


Norfolk County Council makes every effort to ensure the information published on this website is accurate; however, it makes no warranties, representations or undertakings about:

  • any of the content of this website (including, without limitation, any as to the quality, accuracy, completeness or fitness for any particular purpose of such content); or
  • any content of any other website referred to or accessed by hypertext link through this website.

Norfolk County Council does not warrant that the material on this site will be uninterrupted or error free, that defects will be corrected, or that this site or the server that makes it available are free of viruses or represent the full functionality, accuracy, reliability of the materials. The information on this website may change at any time without notice.

Norfolk County Council will not be liable for any loss or damage arising from use of this website or its content. This limitation of liability includes, but is not limited to, liability for indirect or consequential loss, loss of (or loss of use of) data, loss of income or profits, damage to property and claims of third parties.

None of the exclusions and limitations contained in this Disclaimer are intended to limit any rights you may have which may not lawfully be excluded nor in any way to exclude or limit our liability to you for death or personal injury resulting from our negligence.


The names, images and logos identifying Norfolk Insight, are proprietary marks of Norfolk County Council. Copying of our logos and/or any other third party logos accessed via this website is not permitted without prior approval from the relevant copyright owner. Requests for permission to use our logos should be made by emailing

Any material found at the Norfolk Insight website, including without limitation text, audio, video or images, may not be printed, copied, reproduced, republished, downloaded, posted, displayed, modified, reused, broadcast or transmitted in any way, except for non-commercial purposes or for educational use. Permission for any other use must be obtained from Norfolk County Council. Applications should be made by emailing

Maps on this site are based upon Ordnance Survey material with the permission of Ordnance Survey on behalf of the Controller of Her Majesty’s Stationery Office © Crown copyright. Unauthorised reproduction infringes Crown copyright and may lead to prosecution or civil proceedings.

Contains National Statistics data © Crown copyright and database right 2018.

Contains OS data © Crown copyright and database right 2018.

Icon attribution

Norfolk Insight contains some icons made by Freepik from

Linking to us

You do not have to ask permission to link directly to pages hosted on this site. We do not object to you linking directly to the information that is hosted on our site.

However, we do not permit our pages to be loaded into frames on your site. The Norfolk Insight pages must load into the user’s entire window.

External links

Where the website contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources, or their availability, and accept no responsibility for them or for any loss or damage that may arise from your use of them.

Privacy and cookies


We use cookies on this website. A cookie is a text file sent to your browser and stored there. This enables the web server to recognise your computer when you revisit our website.

We use cookies for things like collecting website usage data (via Google Analytics), which help us to improve the website and to display more relevant content to users based on previous sessions spent our website.

Most browsers allow you to refuse to accept cookies. This may, however, have a negative impact upon the usability of many websites, and may prevent you from accessing some services available on this website.

What information we collect

If you are a user with general public and anonymous access, the Norfolk Insight website does not store or capture personal information but merely logs the user’s IP address that is automatically recognised by the web server.

We use Google Analytics, which anonymously track things like numbers of visits/visitors/pageviews to our website, popular pages, customer journeys, and what browser or device people are using. It does not collect any personal information about the individual user.

We collect information from visitors to the Norfolk Insight website in several ways:

  • Requests for information or services via email and online forms
  • Feedback via email and online forms
  • Feedback via optional online surveys

Norfolk County Council is committed to meeting the principles of the GDPR and the Data Protection Act by collecting only what we need for our purposes, processing your information lawfully and fairly and only for specific purposes, making sure we keep your information up-to-date and only sharing where we have a legal duty to do so, or you have consented to sharing or we have to share for the prevention or detection of crime or fraud.