Accessibility statement for Norfolk Insight
Find out how accessible this website is, how to report accessibility issues and what to do if you can’t access parts of the website.
This website is run by Norfolk County Council and has been developed by Esri UK using InstantAtlas. We want as many people as possible to be able to use this website. AbilityNet has advice on making your device easier to use if you have a disability.
How accessible this website is
We know some parts of this website are not fully accessible:
- Some PDF documents aren’t fully accessible to screen readers
What to do if you cannot access parts of this website
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:
- Email: firstname.lastname@example.org
We’ll consider your request and get back to you within 5 working days.
Reporting accessibility problems with this website
We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact email@example.com
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Technical information about this website’s accessibility
This website has been developed by Esri UK using InstantAtlas. InstantAtlas products are designed to meet the Web Content Accessibility Guidelines version 2.1 AA standard.
Norfolk County Council is committed to making this website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.
Content that’s not within the scope of the accessibility regulations
PDFs and other documents
Many of our older PDFs and Word documents do not meet accessibility standards – for example, they may not be structured so they’re accessible to a screen reader. This does not meet WCAG 2.1 success criterion 4.1.2
The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.
Any new PDFs or Word documents we publish will meet accessibility standards.
Preparation of this accessibility statement
This statement was prepared on 18 September 2020. It was last reviewed on 18 September 2020.
This website was last tested on 18 September 2020. The test was carried out by Norfolk County Council.
We tested our main website platform, available at www.norfolkinsight.org.uk